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I know many of you have purchased from us over the years, and I thank you all. Consequently, I always try to share what's going on at PFS with you. This past weekend we took the PFS crew to an event called Corporate Sportsfest on St. Pete Beach, where we lost but had a great time and I wanted to share the experience. Enjoy!

I am trying to figure that out myself. I'm pretty sure it is some kind of backhanded compliment... I think. Lol.

[replyingto=abscooters]Abscooters[/replyingto]Haha! I remember that!

Yep, we don't watermark our images, mostly because I think it looks like crap, but it does allow companies like Syntric to pirate our information. They have also stolen our descriptions, and even part numbers, simply because they don't have a means to create that information themselves. Often times their parts are not identical to the parts we sell, so what you ordered, you don't always get from them.

It's all good though, hence it only irritates me instead of making me angry. , even one of the big players in US scooter parts distribution has been known to lift an image from us here and there. I'm proud to say though that unless it is a stock image provided by the vendor of the part, all of our images are done in house in our little studio. That's how we keep our images accurate, as when buying parts from overseas, sometimes little things change, and we want to be a transparent about things like that as possible.

Besides, isn't piracy the most sincere form of flattery? Lol.

I guess it is just one of those things to keep in mind as well when you see that we don't have the absolute cheapest version of a part. It costs money to be accurate.


Matt

Dude, that sucks. Been down that road.

If you're nice, and it's simply a packaging issue (MIC stickers or whatever) Customs may let you re-package the engines in a Bonded Warehouse. They sometimes allow this if you haven't been a repeat offender. If they are looking for EPA certs on those engines though, you'll probably have to arrange to have the engines destroyed if you can't come up with the paperwork. This is the worst, we had to destroy a container of engines a couple of years ago. No, the Chinese company never refunded us either, and they normally don't even if they say they will. We ate that one, I hope that you won't have to.

spandi - Who is suing who? Unfortunately, as the importer of record, Scooter Elements is legally powerless to sue US Customs if the parts are indeed found to be in violation. Since it is Customs' job to inspect the inbound shipments however they see fit there is very little legal recourse. Scooter Elements can file for a re-assesment of the situation, but the parts will be warehoused at Scooter Elements' financial responsibility until a resolution is reached.

In short, dealing with US Customs can be a very trying experience, but it's that way by design.

I feel for you Walter, it's no fun.


Matt

Walter, good on you! I love cycling, I have a couple that get way too many miles. It's awesome.

Matt

What engine is that on?

Matt