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Posts: 10
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Joined: Apr 2, 2013 12:08:59 GMT -5
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Post by buddman4854 on Jun 19, 2015 18:43:10 GMT -5
Ordered a set of front turn signal lights from Scrappy's. The web site said it was for my 2007 Adventure 150. When I got them they were way too big and obviously not the right ones. Four days of e-mails before I got a response. Took pictures and e-mailed them back. Scrappy's e-mailed back and said that I had a "RARE" model and they didn't stock them. Asked if keep or send back. Sent back and waited a week before I could get a response from them. The mailbox had been vandalized and they didn't have a key so I waited another week. Finally after another week I got on the phone and talked to the manager who finally said they had them. NOW THE HOOK. Scrappy's would refund the original price minus the shipping charges PLUS they would charge me 20% Restocking fee. Also they refused to pay the shipping back to them. I ended up out $18 and they had the parts. I would have been cheaper just to have kept them. They do know how to play the game and I'm not doing business with them again.
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Post by cyborg on Jun 19, 2015 22:56:23 GMT -5
Ouch,,,
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Sophomore Rider
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www.ScrappyDogScooters.com
Posts: 111
Likes: 40
Joined: Feb 24, 2013 12:21:31 GMT -5
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Post by scrappydogscooters on Jun 20, 2015 21:02:16 GMT -5
not sure what this is about. we post pictures of all our parts. if this is a "hunter' style, there are 4 different styles of hunter, so we post a picture of what we have in stock. we'll be adding a type 2 to try and cover more styles of bodies, and now we carry two styles of hunter body kits. oh, I took a look at the listing for the turn signals. It does NOT list the model you stated it did, so I'm curious where you had seen that? www.scrappydogscooters.com |
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Post by dollartwentyfive on Aug 22, 2015 21:57:35 GMT -5
Ordered a set of front turn signal lights from Scrappy's. The web site said it was for my 2007 Adventure 150. When I got them they were way too big and obviously not the right ones. Four days of e-mails before I got a response. Took pictures and e-mailed them back. Scrappy's e-mailed back and said that I had a "RARE" model and they didn't stock them. Asked if keep or send back. Sent back and waited a week before I could get a response from them. The mailbox had been vandalized and they didn't have a key so I waited another week. Finally after another week I got on the phone and talked to the manager who finally said they had them. NOW THE HOOK. Scrappy's would refund the original price minus the shipping charges PLUS they would charge me 20% Restocking fee. Also they refused to pay the shipping back to them. I ended up out $18 and they had the parts. I would have been cheaper just to have kept them. They do know how to play the game and I'm not doing business with them again. hmmm . . . i ordered an airbox for my 244cc, and it had 2 or 3 pieces to it. i got the parts , but as luck would have it, they wouldn't fit on my bike. none of the mounting holes would line up with any of the bolts on the bike. the airbox wouldn't even fit on the bike due to the placement of radiator hoses, wiring, and other stuff such as tabs welded to the bike frame. so i put the airbox together outside the bike, looked at it, looked at the bike, and concluded the airbox would fit if i did a little rearranging of various items on the bike. i finally got it to fit in the bike, and i found one big advantage of this airbox, there was one bolt hole that lined up on the airbox, and it just happened to be the one on the carb, and it helped to keep the carb from flopping around and cracking my intake.. i cut some tire tread to lay on top of the variator case and laid the box on top of it and secured it with a piece of springy steel to the shock. this sort of thing is to be expected with these chinese scoots. tip: take pictures and include a ruler as a reference. trust me, scrappy is not in the business of screwing its customers. i've purchased more worthless parts from my local dealer than i have scrappy. i have never had the need to return any parts to scrappy so i wouldn't know about restocking fees. but i do know this, there is no one, here or there, that will accept returns on electrical parts. just a little heads up for you. |
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New Rider
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Posts: 13 
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Joined: Sept 1, 2015 21:45:05 GMT -5
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Post by scyner on Sept 4, 2015 19:06:03 GMT -5
I have ordered many parts from Scrappydogscooters, but I have always done my own research to make sure what I am ordering will fit my moped. Only issue I have ever had is slow shipping but that has only happened once so not a big issue to me.
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New Rider
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Posts: 36
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Joined: Sept 15, 2015 5:55:30 GMT -5
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Post by cato on Sept 15, 2015 6:06:57 GMT -5
I'm no expert, but I've always found the Scrappy site to be very informative and actually instructive!
Is there anywhere else that has so many different parts?
I've tried others, but they usually have the junkiest crap you could possibly imagine, especially ebay
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Post by dollartwentyfive on Sept 15, 2015 11:56:17 GMT -5
I have ordered many parts from Scrappydogscooters, but I have always done my own research to make sure what I am ordering will fit my moped. Only issue I have ever had is slow shipping but that has only happened once so not a big issue to me. the thing about chinese scooter parts is that there are really no "standards". it's not like going to NAPA and getting a drop-in replacement. my airbox for example, it fit the bike, but my CVT case wasn't the "standard" case. my engine is a 244cc, but the numbers stamped on the CVT suggests it came from a 2 cylinder air cooled engine. that's why none of the bolt holes lined up. stuff like this isn't scrappys fault. anyway, the airbox fit, i just had to do a little head scratching. |
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