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Post by scooter on Oct 25, 2014 18:05:30 GMT -5
Does anyone know how to sell a scooter? What do customers want to hear? How do you turn a call into a sale? What do you say in your ads? I am selling a scooter on craigslist. So far I've had only a few calls. They sound excited and interested and then never even show up to look at the scooter. How you sell? What key words do you use? What's your selling style? What are some things you should and should not say? What are some signs that you have a good potential buyer on the line as opposed to a time wasting question asker? I need real experienced sales advice.
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Post by ramblinman on Oct 25, 2014 19:01:35 GMT -5
only things i can tell you is take good pictures, use "scooter" in your title and don't negotiate on the phone. i was told by someone much smarter than me to tell them "come take a look at it and i'll make you a good deal." (if they try to negotiate a price on the phone)
timing is everything. just keep bumping your ad to the front every few days and it will sell eventually.
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Post by richardthescooter1 on Oct 26, 2014 7:27:50 GMT -5
So true, I'm selling my scooter and many just want to see how far you come down, had a few come and check it out, but did buy, that's ok, I've learned to stand my ground and not just give it away. I have way to much work
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Post by SylvreKat on Nov 2, 2014 19:53:46 GMT -5
I've never tried selling a scooter, but I've been in retail for 20 years. And I know what catches my interest on CL.
Number one, first, and single most important of all--POST A FEW PICS OF THE THING!!!!!!!!!!! Dang people, why would anyone expect me to spend my time on his whatsit if he can't bother to take a couple extra minutes to take and post pics? Even assembly-line things like scooters, I want to see it!
Number two--MAKE THE PHOTOS CLEAR, IN FOCUS, AND USEFUL. Don't show the tire rim. Or the gas cap. Or the brake lever. Why bother with this garbage of details (esp when said posters usually don't bother with a pic of the entire bike). Show side and front. Sit on the seat and show the dash. Maybe show the trunk if it's especially roomy (and put in something that shows this, too).
Sorry. Ranting over. Just irks me that folks post ads with no pics or fuzzy out-of-focus pics or really up-close pics that show me nothing.
Number three--make your ad either totally to the point, or fun. Or both. Fun always catches my interest.
Number four--be honest about any scrapes or scuffs or anything a Type-A might consider a flaw. And include any details that you would want to know if you were the one looking to buy. And include why you're selling. I always wonder if you just changed your mind about getting this, or if you've upgraded, or if you buy and fix and sell.
Number five and one and twenty and hundred--don't just post "scotter blu lo mile" And also then include no photos. And no price. And sometimes no contact info, even. Are these people just idiots?
Sorry again. As you can tell, I've a low threshold of tolerance for folks who are just stupid.
Basically, post like you'd want to know. And like ramblin' said, remove your old ad and repost it every few days. Don't do it every day, seems that's a no-no on CL. And don't leave the old ads--also a no-no, I guess.
Good luck selling!
>'Kat
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Post by scooter on Nov 2, 2014 20:39:48 GMT -5
Thanks, Kat! I wrote the ad several times, trying different sales approaches, and I sold the bike last week. I included lot of nice pictures too. I just didn't get a lot of bites, but the 8th or tenth looker took her.
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Post by SylvreKat on Nov 2, 2014 21:08:53 GMT -5
Hey, great to hear, scooter!
You know, all it takes is just the one looker sometimes to sell to. Just needs to be the right looker for what you're selling.
>'Kat
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Post by wheelbender6 on Nov 9, 2014 18:29:05 GMT -5
There are always people that call for info and never show up. They are looking for a "Steal" or rediculously low price. These guys are not a reflection of your salesmanship. -Many callers will try to talk you down from your asking price before ever seeing your scooter. Its just what they enjoy doing. -I'm not very good at selling my used items. It's always a hassle, but I usually learn something in that process that helps me further down the line.
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Post by 2wheelfun on Nov 11, 2014 9:50:22 GMT -5
A few things I've learned selling on craigs. Set the price higher than your rock bottom price, everyone wants to walk away thinking they got a good deal. No test rides w/o cash in hand and M/C endorsement. Good pics of at least the 4 sides of the bike. Patience is key too, scooters are a niche market maybe 1% of the pop. M/Cs are only 5%.
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Post by ricardoguitars on Nov 14, 2014 11:30:02 GMT -5
*rant mode on* Curses on people wanting to negotiate over phone or email, if you are interested on the damn thing and have the cash available, just go over and watch the damn thing!! *rant mode off*I've never tried to sell a scooter online, but have sold lots of other stuff, I always put the lowest price I'm willing to accept and make note that the price is not negotiable, that way you get rid of most of the lowballers, you still get some, but not so much. I agree with Kat, take as many pictures as possible, and include all the relevant details you can think of on the description, "Super duper extra mega scooter on sale!!!! don't miss this one or a kitty will die!!!!" I hate that kind of descriptions as well, sounds like a cheap used car salesman speech, just be honest and make yourself clear, honesty sells!.
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Post by bandito2 on Dec 3, 2014 12:38:12 GMT -5
All the bikes I've ever owned (except a new Helix from a dealership years ago) were used and bought online. Some I actually went to see before buying because they were close enough. Others were further away, but the sellers that were serious about selling, if I asked, would send me more pictures even if they already had several pics in the ad. Most were also willing to answer questions too. If they would not do that for me, I would would not continue to try buying that bike. Showing up to actually look at them also made getting a lower price more likely with face to face negotiations.
I was always satisfied with my purchases and felt that what I got was worth what I paid for. But I have to qualify that by saying that the sellers seldom had any reason to hide anything or lie about any flaws not specifically detailed when asked*. The reason for that is that the bikes I usually bought were clearly damaged, not running or had whatever issues that would generally make them unattractive to most buyers. (hard to get screwed when what one buys is already knowingly pretty much a basket case) So then I would fix them and ride them or sell them.
* (when I got my Silverwing, it wasn't until much later after having to do some disassembly that I discovered panels with cracks and scrapes that had been repaired and even a tab or 2 broken off and missing from inside. I had asked if the bike had EVER been down even if just a tip-over...... I got lied to. It wasn't serious damage obviously because I had ridden it for a while and not noticed it. But it irked me that I had been needlessly lied to about it.)
Buyers appreciate honesty. Detailing the small flaws but also pointing out that they are really minor shows sincerity about the item being sold without detracting much from its sale value. For example: (( got some scratches from XXXX. Most, but not all have already been buffed out. Tab for XXXX repaired.... pics of repair available...)) That sort of thing. ABSOLUTELY!!! Honesty is ALWAYS the best policy.
Indeed, start with a higher price (but not ridiculously high) to allow reasonable negotiation. Or set a reasonable fixed price that reflects the current going rate for the item as it is and stick with it.
Most of that is my view from a buyer's perspective.
While I'm at it, I'll offer my views/advice when buying on auctions like ebay:
Bid once, make your bid the maximum price you would be willing and satisfied to pay, bid near the end of the auction if possible. That way if you win the item at or below your bid then you can be happy you got a fair deal or bargain without subjecting yourself to buyers remorse. If you don't win the auction then you are sure to NOT get buyers remorse and can see how the other person paid too much for the item. Bidding near the end of an auction makes it less likely that somebody will have enough time to out bid you and prevents the temptation and time to engage in bidding wars or nibble bidding.
DO NOT get into a bidding war. You may win the auction, but you are far more likely to regret having done so.
Don't worry too much about not getting the item up for auction/sale. There are almost certain to be other times when a desired item will become available. Just look at previously sold similar items history to see the range of prices and how often an item seems to appear for sale. "Good things come to those who wait" holds some truth.
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Post by scooter on Dec 3, 2014 21:41:37 GMT -5
Don't worry too much about not getting the item up for auction/sale. There are almost certain to be other times when a desired item will become available. Just look at previously sold similar items history to see the range of prices and how often an item seems to appear for sale. "Good things come to those who wait" holds some truth. I have to agree there. Something may seem like the deal of a lifetime but there will be others.
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Post by SylvreKat on Dec 7, 2014 23:28:39 GMT -5
I have to agree there. Something may seem like the deal of a lifetime but there will be others. Have to disagree with you there, scooter. Sometimes it really IS the deal of a lifetime, and the chance of ever getting that good a deal again is pretty nil. Example--I've been saving up "splurge" money for a bass flute. "Splurge" as defined by birthday or Christmas money, or finding stray dollars in pockets--you know, money you didn't plan on getting. I got in touch with a bass flute pro lady to get some idea what I should be shooting for. She replied, and we maintained a periodic email correspondence. Then I found what was most likely a Chinese bass on eBay that looked to sell for what I had currently saved. I emailed the pro asking if it was better to get a Chinese bass and play now, or wait and save for several more years to get a good legit brand. She wrote back that a lady had just contacted her about selling her very good brand bass flute...for almost 1/5 the msrp new. It's doubtful I'll ever find this quality of bass flute for that amazing a price again. But then, deals like that, it's pretty obvious that it IS the deal of a lifetime and you should jump on it while you can. If it's not obvious, then like you said scooter, there'll be others that come along for a similar good deal. You just have to know what you're looking at and what it's really worth. And have some luck riding on your shoulder. Btb, in the flute world, Chinese-made usually really is garbage. And unlike scooters, there is squat anyone can do to make them less garbagey. It actually will break if you try to adjust it. >'Kat, NOT tooting her bass flutin' while scootin'!
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Post by rdhood on Jan 6, 2015 11:42:01 GMT -5
If I have a certain amount to spend, and the scooter is more than that, then I will try to talk down the asking price. I do NOT want to travel an hour with a trailer to see someone if I don't have enough in my pocket to purchase the thing. It's not like going over to someone's house to buy something that will fit in the trunk of my car. And I try to talk down to a price that I can stick to if the item turns out to be a piece o crapola. Let's say I have $400 for a scooter. So someone puts up a scooter for sale for $650 , "starts, but has issues". I figure if it starts, we are 1/2 way there. If it starts and I can get it for under $300, I can probably fix it and keep under my price cap. So I offer $300 on the phone site unseen. It is not that I "enjoy" doing that, its just that if this guy is going to stick to $650, there is no sense in me even showing up!. If he drops the price by $200, there is STILL no reason for me to show up! He counters at $400, and throws in a helmet and cover. I go see the scooter, and I buy it. I fix the minor things that are wrong. I rode it over the weekend.
So, if I have $400 in my pocket, I am going to run down every $600 scooter on Craigslist and make an offer for $300. This process does work if the seller is motivated, though it takes time (it took me about 2 months of looking, and I had several scoots to choose from). I am sure it infuriates a lot of CL sellers, but I want to know that there is a chance of making the deal with the money in my pocket BEFORE I travel.
And to CL sellers: No one wants your 2008, barely/non running scoot with 2k miles for $700. If I am buying used, I wont pay more than half of full price even if someone drove it off the lot last week. If I am going to pay as much as $700 or $800 for a used 150cc scooter, I'll just add a few hundred more and buy new.
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Post by jerseyboy on Jan 6, 2015 11:48:31 GMT -5
A video of start-up walk around always helps too,,you can put a link on CL for that. Good pics of all angles including a lit up dash with odometer,,I hate when there is only one pic and its fuzzy..drives me too the next ad.
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Post by mikestib1 on Sept 20, 2016 12:40:16 GMT -5
Never give up, but sometimes it's a long process. All you need is one buyer out of 50 emailers
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