ok so this is my experience with MRP and the owner Joel M. i had a cloned website and was a MRP dealer for a few years.
1.MRP double and triple charged my credit card for the same sale and would only give a "store credit" refund when my book keeper found the extra charges he made to my credit card. 2.They sell rusty parts; Many come from shops that have closed and are not stored under best conditions. 3.When we closed the website MRP sold our email address that was not associated to scooters or powersports 2 days after closing the website then 3 or 4 of his associated business' friends started sending us email. 4.When we closed the website MRP stole our customer data base from the website. 5. MRP would send us the wrong part and when we called to say it was not what we ordered Joel would say "keep it you'll sell it" and he wouldn't take it back. 6. Many of our customers that used the cloned site got very poor or shabby service causing them to be mad at us and posting bad reviews on the internet . 7. If you have a issue he is a rude b@$+@r|) and sends nasty emails & phone messages. 8. Best not to do any business with him; if you stand up and tell him to do the right thing he stops processing your dealer order for store stock. 9. Most MRP branded parts are of poor quality and do not last before you have to replace them. 10. Read what other dealers have to say about MRP More Bad behavior by MRP 11. If your still dealing with him and have any issues with him processing your credit cards or giving the crappy parts and service to you PLEASE CONTACT MASTERCARD AND VISA ASAP and inform them of his business practices.
Post by Abscooters on Jul 25, 2014 14:39:39 GMT -5
That is too bad, while Joel would always try to get you to buy way more than you wanted or needed, he did have some of the parts that were hard to find. Always seamed to be out of stock on common parts
As for his website, it was a joke(along with the clones), it took forever to find anything and the search engine on it sucked. Wonder who is going to end up with all that inventory.
I too had fallen victim to Joel and MRP. I was one of the first businesses to sign up for his clone style website. In the beginning it seemed like a great idea, customers would order from my website, pay for the order and the order would be automatically be processed by MRP and shipped. I would be billed once a month for the parts.
All was well for a while, then I started getting customer complaints about bad parts, rusted parts, used parts, and common parts out of stock, ect, I tried to get satisfaction out of Joel and he said I would have to handle it since I sold the parts. Then his shipping prices went crazy and my price on parts increased. I asked Joel about it and he said that I should simply raise the prices on my website to cover the increase. What a load of crap, if I did that I would price myself right out of business. Right after the parts price increase, he also increased the cost of the website. At that point I terminated my site with him. The very next day, my website ( I paid for the domain) was auto routed to another one of his clone sites. I was livid!!!! I called him and we had a not so nice discussion about his tactics and the rerouting of my domain. Seems that the Domain also had him on it as well as myself but he was down as the owner so, the company handling the domain would not do anything unless I had the control number for the account. After 2 days of phone calls to Joel, I finally told him he had 24 hours to take the reroute off my domain and to provide me with the control number or there would be legal action taken. Surprisingly, I had an email within an hour with the control number and checked my domain and the reroute was off.
I never bought another thing from him, nor did I send anyone his way regardless if he had a hard to find part or not.
Honestly, I am not surprised that Karma bit him in the and he had to file Chapter 7. Not sure how his creditors will feel getting crappy parts for the money he owes them
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