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Post by ramblinman on Feb 11, 2014 13:19:16 GMT -5
my scooter is on the way with roadrunner transportation. estimated delivery is next monday the 17th. i'd like to hear everyones experience dealing with delivery. can i arrange for them to come in the afternoon, evening or morning?
i'm asking because i have an opportunity to take the rider course next mon-tue but really want to be here when my scooter is delivered.
i understand all shipping company's are not the same but i'd like to read your story anyway.
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Post by spandi on Feb 11, 2014 15:52:11 GMT -5
If I remember correctly, I received my scoot via R&L transport from Superior Power Sports. I don't think things could have turned out much better. He not only unloaded it, joking "Is this the scooter AND trailer?" (60" WB) but put it on dollies and wheeled it to my front door. After opening the box there was no damage and the machine looked gorgeous. BTW, they also ship using Roadrunner Transport too.  |
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Post by keltex78 on Feb 11, 2014 17:58:24 GMT -5
RoadRunner delivery here. The driver had a 50' trailer and couldn't negotiate the roads in my neighborhood so we made arrangement to meet in a parking lot. He said he couldn't take the scooter back once I opened the crate. (How else am I supposed to inspect it for damage before accepting, especially when the crate is already damaged?) I opened it anyway, then we pushed the bike while still mounted to the crate directly from his lift into the bed of my pickup. Uncrated while in the truck and rolled it off. Welds on the crate had broken, but bike was mostly undamaged. After having accepted the shipment, I found a cracked panel underneath, but it's hidden and not a problem.
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Post by ramblinman on Feb 11, 2014 20:06:06 GMT -5
i sent roadrunner an email. i suspect they will tell me what i want to hear. idk, hopefully i can workout a late afternoon delivery so i can take the basic rider course.
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Post by spandi on Feb 11, 2014 21:04:44 GMT -5
Don't you want to pdi and get to know your scoot before taking off for a rider course?  |
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Post by ramblinman on Feb 11, 2014 21:27:51 GMT -5
Don't you want to pdi and get to know your scoot before taking off for a rider course? i'm not going to have money to put plates on it until end of the month so i'll have plenty of time for pdi. plus i assume i'll be waiting on MCO. i only see one mon-tues class on the schedule (next week) and if my work schedule stays the same then those days will work out best for me. i'm using their bikes. |
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Post by spunn on Feb 12, 2014 0:05:04 GMT -5
Never ordered one online, deff love to hear more stories
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Post by millsc on Feb 12, 2014 0:36:53 GMT -5
I've ordered all my new scoots online six of them,no big issue will continue to do so if I buy anymore which is unlikely.
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Post by ramblinman on Feb 12, 2014 12:51:11 GMT -5
i sent roadrunner an email. i suspect they will tell me what i want to hear. idk, hopefully i can workout a late afternoon delivery so i can take the basic rider course. Jennifer just told me that i should be receiving a call on 2/14 to schedule an appointment. so we shall see. |
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Post by mspctech2000 on Feb 15, 2014 14:59:27 GMT -5
Congrats on the new purchase. Crystal Trucking delivered my tbx 260 for Bobcat Motorsports. They gave me a timeframe of 9-3 and I was the 3:00 delivery. Lol
I'm so happy that chose to buy from Bobcat's Motorsports. At first, I was a little hesitant about purchasing from an online dealer, but the transaction went exactly as outlined on their website. The scooter arrived in excellent condition on the date promised. The paperwork arrived shortly after. I got that a week later just request it immediately after the bike is delivered.
Thanks to Bobcats knowing that my state required it to be notarized, I was spared a lot of grief when I went to register it. The auto tag center commented on how well the paperwork was completed. The PDI was fast and easy. (We checked out a few PDI videos before it arrived so that we would know what to expect.) I would suggest that you get someone to help you get it off of the truck. Even though I asked for liftgate service, there was only one guy in the truck and he can't do it by himself. One of my friends who is also a truck driver was here to help and he had to tell the guy what to do to get it on the dolly to unload it... And they don't use the motorized dolly, so pray for a sunny day, because he leaves it at the curb not even in your driveway.
Have your cell camera ready to take pictures of the box and bike after you remove the carton. You will need that if there are any damages that you need to report. Luckily everything was perfect when we opened it.
You will need tools to unbolt the scooter from the frame. So you will need some pliers, 10, 12, 14 mm wrenches, regular size Phillips and flat head screwdriver. Enjoy!!!
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Post by ramblinman on Feb 15, 2014 15:59:35 GMT -5
The paperwork arrived shortly after. I got that a week later just request it immediately after the bike is delivered. Thanks to Bobcats knowing that my state required it to be notarized, I was spared a lot of grief when I went to register it. i think florida requires MCO to be notarized also. unfortunately superiorpowersports charges a $30 fee for this service. they emailed me that they already sent it. guess i will have to request it again when my scooter arrives wednesday. thanks for the info. |
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Post by millsc on Feb 17, 2014 14:58:03 GMT -5
Always just one guy delivered my scoots and he lowered it off the truck I checked it out they leave. Me and my stepson pick up the bike crate and all and carry it to the garage. My 150 was too heavy the guy lowered it on the edge of my yard by the road I put it together right there. My 150 came from scooterdepot It took eight days to arrive I had the paperwork a day before the bike came. I've ordered from green earth scooters twice both had minor body damage they refused to fix. And three times from provenpowersports they are the best. Replaced broke stuff without question got the scoots in three days max.
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Post by ramblinman on Feb 18, 2014 18:40:30 GMT -5
i just got the MCO doing a quick search of the model # it looks like they are sending me something completely different than what i ordered. not going to be happy if it isn't the one i ordered. i spent a lot of time picking that one out. i'll know for certain when it arrives tomorrow.
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Post by ramblinman on Feb 18, 2014 20:41:12 GMT -5
i just got the MCO doing a quick search of the model # it looks like they are sending me something completely different than what i ordered. not going to be happy if it isn't the one i ordered. i spent a lot of time picking that one out. i'll know for certain when it arrives tomorrow. ordered this: ifutureweb.com/superior/moreimages/RK150SC-23/RK150SC-23-5.jpglooking at the paperwork they sent this and it's a 2012 model: image.ec21.com/image/joeking200/OF0001745594_1/Sell_Scooter_Motorcycle_YY150T-12.jpgnow that i am looking at the pics together i guess it isn't all that bad. i did like the headlights though. i guess as long as it works perfectly after a pdi then i won't be too upset. still wish they would have contacted me first. purposely sending me the wrong item just to get rid of old stock is really lousy. |
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Post by JerryScript on Feb 18, 2014 23:54:57 GMT -5
Anytime I order online, I do a screen-capture of the ordering page, the cart, and the final checkout invoice, and I keep them until I receive the product I ordered, sometimes longer if I'm worried about the product possibly failing. I also use a phone recording app on my android phone, and when I call customer service I inform them that this phone call is being recorded to prevent any future misunderstandings. CYA, best bit of advice my old man ever gave me!
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