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Post by RapidJim on Feb 20, 2016 9:43:05 GMT -5
Hey JR did you read the entire report? The customer did not annotate anything on the bill of lading regarding damage and was determined by the shipping company that there was no shipping damage. When I read it, it sounds to me that the customer complained to the BBB to get a replacement for something he did, ie not doing the assembly or PDI correctly. Come on now 4 hours to put a front cowling on a scooter? ? The missing trunk is another issue and the company should take care of that. My opinion is that & of the complaint is bogus. This one really gets me "So it my understanding at this point,the seller is implying (or stating) the mere act of placing the key and turning the key over removes the sellers responsibility (liability) to sell me a vehicle that starts, runs, or performs as a new vehicle should." When was the last time you saw a new non PDIed scooter start right off just by turning the key? - I would also bet that he damaged the starter by over cranking. So you do you think that 1 complaint ( bogus complaint in my opinion) in 3 years dictates lowering their rating??? Based on this : The Business addressed the issues within the complaint, but the consumer did not accept the response, OR BBB has not heard back from the consumer as to their satisfaction. (1 complaint) - and the fact that the seller is not a Credited BBB Member the BBB had no business at all even rating the seller at all? Since by "their" own admission the consumer never got back and the seller never replied back on the complaint the complaint was still unresolved and yet they closed it and gave the seller a A+ rating based on what? IMO they had no business giving the unaccredited seller any rating at all. For the BBB to rate someone/anyone that DOES NOT belong to their Bogus BS Business and have a complaint like this which we don't know if was so or even resolved and for them to rate people who have absolutely no record with them at all as a A+ customer is completely bogus IMO and yes I read the entire report and for me all the reason more to not trust anything the BBB says. Lastly what makes the BBB to me a bunch of BS is for the sellers that pay the fees, get a good rating, and then for them to watch people who like this seller has a A+ rating that doesn't belong or pay no dues. How fair is that to the "members" of the BBB? It's like my wife, a few months ago she was trading out rides weekly to work with another nurse, problem was that when it was her week to ride with the other nurse there was always a BS excuse as to why she couldn't drive her week. After a few weeks my wife started complaining about just being used by her fellow nurse. Long story short she quit showing up at all and when the nurse asked her why she failed to show up to pick her up my wife simply told her she had things to do that week and couldn't share rides with her, the lady got the hint and never said anything again. The BBB is the same, they give the non payers good ratings for nothing while charging others for the rating. JR For whatever reason, it appears you have a big issue with the BBB. IMO they are just a public watchdog providing a service to consumers to get information on businesses. They are no different than some of the other "watchdogs" like Angies List. Look at how Angies List has grown form an idea to a very lucrative business. Heck they are really no different than this forum or any other that people write reviews about businesses. Here is some FAQs Why is length of time in operation a factor? How long a company has been in business is one of the first things consumers consider when researching a company to hire. They want to have a degree of confidence that the business has experience and a track record, so our formula factors this key consideration in. Are BBB Accredited Businesses guaranteed a higher grade than non-accredited businesses? No. While BBB Accredited Businesses do receive additional points, other factors contribute to a company rating and non-accredited businesses can also have favorable ratings. Why are BBB Accredited Businesses getting points? Grades represent BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filed with the BBB – and accreditation raises that level of confidence. To be accredited, a business has been thoroughly reviewed by BBB, meets the organization’s high standards for integrity and reliability when dealing with consumers, signs an agreement with BBB to continue to abide by these standards and supports BBB’s efforts to educate and protect the public. In addition, under this agreement, the business must work with BBB in good faith to resolve consumer complaints. Is it fair that BBB receives money from Accredited Businesses? Like most standards-based organizations that provide accreditation, we charge a business for the time and costs associated with reviewing and monitoring their organization. As a result, we are able to provide many important and valuable services to all consumers free of charge, such as BBB Reliability Reports™. Why do you (how can you) rate non-accredited businesses? The more information we can provide the public, the better informed they are to make a good choice when hiring or doing business with a company. Therefore, when we have sufficient information to evaluate a business based on our 17 factors, we will provide a report and subsequent letter grade. A+ - See more at: www.bbb.org/canton/get-consumer-help/rating-faq/#sthash.UmxU7or9.dpufSo from what you are saying above, I guess since I am not an accredited BBB Business and do not pay them, my A+ rating is bogus.
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Post by RapidJim on Feb 19, 2016 9:21:47 GMT -5
Here's another example of the BBB's nonsense, read the full complaint and correspondence between the two parties: www.bbb.org/memphis/business-reviews/motor-scooters-dealers/american-powersports-in-adamsville-tn-44055377/complaintsNow read the BBB's reason for closing the case: The Business addressed the issues within the complaint, but the consumer did not accept the response, OR BBB has not heard back from the consumer as to their satisfaction. (1 complaint) - So no one knows either way if this situation was resolved the seller is not a accredited BBB business, they closed the complaint and they have a A+ rating, got to love the BBB. JR Hey JR did you read the entire report? The customer did not annotate anything on the bill of lading regarding damage and was determined by the shipping company that there was no shipping damage. When I read it, it sounds to me that the customer complained to the BBB to get a replacement for something he did, ie not doing the assembly or PDI correctly. Come on now 4 hours to put a front cowling on a scooter? ? The missing trunk is another issue and the company should take care of that. My opinion is that & of the complaint is bogus. This one really gets me "So it my understanding at this point,the seller is implying (or stating) the mere act of placing the key and turning the key over removes the sellers responsibility (liability) to sell me a vehicle that starts, runs, or performs as a new vehicle should." When was the last time you saw a new non PDIed scooter start right off just by turning the key? - I would also bet that he damaged the starter by over cranking. So you do you think that 1 complaint ( bogus complaint in my opinion) in 3 years dictates lowering their rating???
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Post by RapidJim on Feb 15, 2016 9:41:24 GMT -5
Yeppers it is Heat wave this week getting into the 30s
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Post by RapidJim on Feb 14, 2016 10:40:28 GMT -5
The point I was trying to make is that the BBB is just one source for information. Some folks use it as their only source. A person should never use one source when deciding who to buy from, but use information from previous customers, boards like this, and the net in general, along with the BBB. Also call the company and talk to them, you can learn a lot from a phone call.
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Post by RapidJim on Feb 13, 2016 9:00:40 GMT -5
I have never paid them for my rating, I am not accredited by them. Why should I pay for something that I can get for free. I get contacted once a year from the BBB wanting me to become accredited and I always decline. It has never effected my rating. So from personal experience, I have to disagree with the comment of BUYING a rating.
I will say that the dealers that keep receiving negative comments on these boards and on the net in general always seem to have low ratings.
A person should never use one source when deciding who to buy from, but use information from previous customers, boards like this, and the net in general, along with the BBB. Also call the company and talk to them, you can learn a lot from a phone call.
When using the BBB, one should read the entire page, not just the rating. The BBB does explain their system and the reason behind a particular rating. If a dealer is rated low because the BBB does not have enough information about their business, maybe that dealer should call them and give his information. I have a few customers that came to me because of my rating, so if the BBB requests information they get it. Along with that, one has to view complaints to the BBB with an open mind. One or two negative comments does not mean that dealer is bad, as we all know some folks complain just to hear themselves complain, but when you see a dealer with 50 complaints in a 3 month period, well it should make you think a little and check other sources to see if there is a pattern..
Whether or not you agree with the BBB, there are a lot of people that do and use that when making a new purchase from someone they have never dealt with before.
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Post by RapidJim on Feb 11, 2016 9:19:46 GMT -5
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Post by RapidJim on Feb 1, 2016 9:20:04 GMT -5
The laws vary from State to State about what is required for licensing. Your first step would be to contact your local DMV Dealers section and find out what the requirements are to be a Moped Dealer. Some States you do not need to be licensed as a dealer just a Federal ID number and Tax number, others require a dealership license. For example, Wisconsin has 3 types of license, Below 50cc Moped Only, Full Motorcycle and Full Dealership ( you can sell anything) Also some States require Bonding. The folks at your local DMV will be able to give you that info.
Second, you will need to find a Wholesale Distributor to sell you the machines you want to sell. Take your time and find one that suits your needs. Each distributor has the their own requirements, like how many units you must buy per year, what type of financing terms they have ect. Do not get locked into a distributor that requires you to buy and carry a huge inventory. Most Chinese Distributors will work with you, the BIG 4 require a lot of inventory and has to many rules for the small dealer. If you would like, you can contact me and I can help you get set up with Ice Bear. From experience I can tell you they are the best I have dealt with in over 23 years in business. That decision is yours.
Third, make sure you have a place to work on these machines and someone qualified to do so. Example: Wisconsin requires either a shop on the licensed property or a contract with a local shop to do repairs and warranty. Along with that, you need a place to store machines and parts.
Good Luck with your endeavor.
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Post by RapidJim on Jan 15, 2016 9:00:54 GMT -5
Yep, it is AC, DC won't run without a battery. Another way to check if it is AC is if your headlight only works with the engine running. The headlights on only during engine running indicating a DC CDI is not always true any more.The only way to be 100% sure of a DC or AC CDI is to check the power lead of the CDI.
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Post by RapidJim on Jan 13, 2016 8:51:32 GMT -5
Don't use red, it is a real pain to get apart again if necessary. Either a lock washer or metal lock nut, don't use the plastic insert style lock nut.
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Post by RapidJim on Dec 31, 2015 9:36:00 GMT -5
May the new year bring you peace, happiness and be prosperous.
Happy New Year to all
Jim
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Post by RapidJim on Dec 28, 2015 9:10:03 GMT -5
Hey Tortoise good to see you again. All this time I thought Terrilee was a woman
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Post by RapidJim on Dec 24, 2015 9:22:55 GMT -5
I have had a few people call saying their dealer can not get what they need or that Ice Bear will not answer them. I have called and the part is in the warehouse. I can not explain that and will not try.
I will admit there has been a few issues getting the inventory straight, mostly last month when they received a container from China and had some people out sick. For the most part, the longest I have waited for a response was 24 hours (not counting illness), ship within 48 hours (week days) and never waited 4 to 6 weeks for anything that was in stock. If it has to come from China it could take 45 to 60 days if the customer elects to wait for the next container, the customer has the option to have the part shipped directly from China to them, of course there is an additional shipping charge to do that..
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Post by RapidJim on Dec 24, 2015 8:49:01 GMT -5
Merry Christmas to all, hope your day is filled with love and Family
Jim
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Post by RapidJim on Dec 10, 2015 9:00:38 GMT -5
I have not seen this issue with rear calipers and brake pads. I would remove the caliper and inspect the pins to make sure they are not bent upward causing the pads to also pull up. Otherwise it does sound like moving the caliper bracket would fix the issue
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Hoca BBK
by: RapidJim - Dec 9, 2015 9:29:49 GMT -5
Post by RapidJim on Dec 9, 2015 9:29:49 GMT -5
I have used the Hoca parts from scrappy and was very pleased with them.
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