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Posts: 13 
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Joined: Mar 14, 2014 23:12:47 GMT -5
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Post by rightlane on Feb 9, 2016 13:14:15 GMT -5
any one bought from them recently ? How was their service. thank you
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Post by tortoise on Feb 9, 2016 19:44:15 GMT -5
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Post by JR on Feb 9, 2016 21:46:32 GMT -5
Ah don't you just love the Bungled Business Bureau (BBB). The company is not a This Business is not BBB Accredited yet they have a F rating? Why cause the don't play kissie kissie join and pay those dues.  JR |
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Post by spandi on Feb 10, 2016 1:48:46 GMT -5
Well all I know is I received my 250 Znen scoot back in 2011 in the color I wanted with no damage. Since it was Chinese, I did upgrades, but as far as SPS I have no complaints. (As for the BBB, take it with a grain of salt.)
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Post by tortoise on Feb 10, 2016 10:55:02 GMT -5
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Post by JR on Feb 10, 2016 20:09:06 GMT -5
articles.courant.com/2010-11-23/business/hc-bbb-changes-policy-20101123_1_rating-system-businesses-accreditationI can name several in that category means nothing. So now scroll down and look at the system of how they rated this non member: Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
BBB does not have sufficient information to determine how long this business has been operating. BBB made two or more requests for background information from the business. BBB has not received a response from business and/or has not been able to verify information received from business.So they gave Valley Scooters a A+ rating when they admit the following: Based on BBB files, this business has a BBB Rating of No RatingSo how could they give a A+ when they have nothing on the consumer at all? Like I said one can "pay up" and the F will disappear too, ask WalMart. ctwatchdog.com/business/ct-attorney-general-threatens-legal-action-against-better-business-bureauAlso I'm not saying that either rating is deserved one way or another, what I'm saying is the BBB is a joke. JR
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Post by gy6er on Feb 11, 2016 6:11:39 GMT -5
I got a Bms Pathfinder 200 (iron) starter spun so quick w/ that 177cc 62 mm piston was crazy, no trouble at all. Also a dfmoto, the quality on those is a joke if your a nonwrencher, but bullet proof 61 mm 80 stud space ship monster,no complaints. Just try when dealing with any volume dealer to get to points( in & out) do your own research cause they do probably feel they don't owe you the whole world for a bargain scoot. Last was a recent purchase. BTW shipping was like 9 days even w/ out expedited service and was all set up. Only needed oil change to some break in rotella.
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Post by RapidJim on Feb 11, 2016 9:19:46 GMT -5
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New Rider
Currently Offline
Posts: 13
Likes: 0
Joined: Mar 14, 2014 23:12:47 GMT -5
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Post by rightlane on Feb 11, 2016 18:06:53 GMT -5
thanks everyone for the information. I will stick with my old dealer LVG powersports as I got a scooter from them and no complaints in late 2012.
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Post by JR on Feb 12, 2016 20:21:14 GMT -5
Here's the one thing in all that junk they listed on rating people, in BBB's opinion Let's all remember that there rating/business has/is and will always be an opinion. All their point system, rating system is all a thing they concocted on their own and while they may at times give a rating that is just according to the businesses action, they have notoriously been know to play the pay me up buddy, buddy system too. |
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Post by RapidJim on Feb 13, 2016 9:00:40 GMT -5
I have never paid them for my rating, I am not accredited by them. Why should I pay for something that I can get for free. I get contacted once a year from the BBB wanting me to become accredited and I always decline. It has never effected my rating. So from personal experience, I have to disagree with the comment of BUYING a rating.
I will say that the dealers that keep receiving negative comments on these boards and on the net in general always seem to have low ratings.
A person should never use one source when deciding who to buy from, but use information from previous customers, boards like this, and the net in general, along with the BBB. Also call the company and talk to them, you can learn a lot from a phone call.
When using the BBB, one should read the entire page, not just the rating. The BBB does explain their system and the reason behind a particular rating. If a dealer is rated low because the BBB does not have enough information about their business, maybe that dealer should call them and give his information. I have a few customers that came to me because of my rating, so if the BBB requests information they get it. Along with that, one has to view complaints to the BBB with an open mind. One or two negative comments does not mean that dealer is bad, as we all know some folks complain just to hear themselves complain, but when you see a dealer with 50 complaints in a 3 month period, well it should make you think a little and check other sources to see if there is a pattern..
Whether or not you agree with the BBB, there are a lot of people that do and use that when making a new purchase from someone they have never dealt with before.
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Post by JR on Feb 13, 2016 12:28:21 GMT -5
I have never paid them for my rating, I am not accredited by them. Why should I pay for something that I can get for free. I get contacted once a year from the BBB wanting me to become accredited and I always decline. It has never effected my rating. So from personal experience, I have to disagree with the comment of BUYING a rating. I will say that the dealers that keep receiving negative comments on these boards and on the net in general always seem to have low ratings. A person should never use one source when deciding who to buy from, but use information from previous customers, boards like this, and the net in general, along with the BBB. Also call the company and talk to them, you can learn a lot from a phone call. When using the BBB, one should read the entire page, not just the rating. The BBB does explain their system and the reason behind a particular rating. If a dealer is rated low because the BBB does not have enough information about their business, maybe that dealer should call them and give his information. I have a few customers that came to me because of my rating, so if the BBB requests information they get it. Along with that, one has to view complaints to the BBB with an open mind. One or two negative comments does not mean that dealer is bad, as we all know some folks complain just to hear themselves complain, but when you see a dealer with 50 complaints in a 3 month period, well it should make you think a little and check other sources to see if there is a pattern.. Whether or not you agree with the BBB, there are a lot of people that do and use that when making a new purchase from someone they have never dealt with before. You just made my point Jim about how bogus their system is, let's look at your report that everyone knows you deserve: www.bbb.org/wisconsin/business-reviews/auto-repair-and-service/rapid-repair-in-milltown-wi-20000355/You're not accredited, have no information about you from any consumer in their report and have a A+ rating based on what? Now let's look at WalMart: www.bbb.org/arkansas/business-reviews/discount-stores/wal-mart-stores-in-bentonville-ar-1864How many complaints? 3577 complaints closed with BBB in last 3 years | 1075 closed in last 12 months Yet the same A+ rating? So what about this? I remember when it came on TV. abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843Man didn't pay, had a C rating paid up and went to a A rating and the Hamas rating, dang right it was a mistake, the kind that makes people "not" trust the BBB. Here's a good one, one complaint in 7 years and they did everything they could to resolve the complaint, got their rating lowered and the BBB openly says they don't expect every complaint to be settled but expect every effort to be made to resolve them. articles.orlandosentinel.com/2012-03-16/business/os-fighting-better-business-bureau-20120316_1_bbb-rating-system-customerThe one thing you mentioned Jim that is so true people "do" look at the BBB and those who enjoy the A rating with doing nothing but good business and not even belonging to the BBB along with the people who do belong get more sales but those who are unfairly rated also lose business too. One needs to remember the BBB is in "business" too and I don't know of one business that stays in business without making money. I wonder who gives them their rating? business.time.com/2013/03/19/why-the-better-business-bureau-should-give-itself-a-bad-grade/So when it all adds up IMO one can look at the BBB ratings and wonder, is this really how good this business is because they don't belong and have a A rating, is this business bad because they don't belong and have a C rating, is any of their ratings fair and just? Who knows? I know that Jim is a person that I would do business with in a heartbeat but because of how I know he treats people here and how people tell me he does but not because of the BBB. JR |
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Post by RapidJim on Feb 14, 2016 10:40:28 GMT -5
The point I was trying to make is that the BBB is just one source for information. Some folks use it as their only source. A person should never use one source when deciding who to buy from, but use information from previous customers, boards like this, and the net in general, along with the BBB. Also call the company and talk to them, you can learn a lot from a phone call.
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Post by JR on Feb 14, 2016 10:53:23 GMT -5
No doubt about that RapidJim Cold up your way? JR |
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Post by RapidJim on Feb 15, 2016 9:41:24 GMT -5
Yeppers it is Heat wave this week getting into the 30s
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