Post by tvnacman on Feb 15, 2014 19:31:33 GMT -5
My cell has been gone about a week , between the bad weather and work I just got a new one .
I was wondering how long does it take in your area to get a replacement phone . I got ripped off by the insurance I was paying each month , when it came time to use it . They tell me $99 deductible and we will give you phone A or B brand new with warranty . I can buy "A" for $80 plus tax I can't even find phone "B" . I said to the woman I don't want "A or B" why not give me some $ towards the one I want (we don't do that) . So I did not want "A or B" and they were not willing to deviate .
So I walk into the store today , I asked the two guys in line in front of me , if they mind if I just ask if they have the phone I want in the store . So I ask the girl she says yes . I wait my turn when its my turn I hand her my credit card and say I will take it . She replies we sell and activate only and $20 for activation ( I'm standing in the store already 20 minutes) . I'm getting jerked here online its $20 less and free shipping . I could have been nicer to her . Now the other bomb drops , she has to make a call to get the phone . When she makes the call I ask how long till it gets here , 15 minutes she said , I asked how long to connect it , she said 5 minutes . I looked at my watch it said 12:40 , ok 1pm I will be on my way . Well at the hour mark I asked them to credit my card back . They told me the delivery guy was parking I walked out of the door at almost 3pm and had to wait an hour for the system to update for my phone to work . 5 oclock I call them and let them know its not working and showing a sim card error . So back to the store I go . This time they got it correct .
I remember the last time I had to buy new phones it was a very long wait to get to the window , then to get 2 brand new phones connected took like two hours at the window .
So do sales people lie in other parts of the country or only in NY ?
The equipment insurance have any of you guys or gals found your self with the same lowball offer ?
John
I was wondering how long does it take in your area to get a replacement phone . I got ripped off by the insurance I was paying each month , when it came time to use it . They tell me $99 deductible and we will give you phone A or B brand new with warranty . I can buy "A" for $80 plus tax I can't even find phone "B" . I said to the woman I don't want "A or B" why not give me some $ towards the one I want (we don't do that) . So I did not want "A or B" and they were not willing to deviate .
So I walk into the store today , I asked the two guys in line in front of me , if they mind if I just ask if they have the phone I want in the store . So I ask the girl she says yes . I wait my turn when its my turn I hand her my credit card and say I will take it . She replies we sell and activate only and $20 for activation ( I'm standing in the store already 20 minutes) . I'm getting jerked here online its $20 less and free shipping . I could have been nicer to her . Now the other bomb drops , she has to make a call to get the phone . When she makes the call I ask how long till it gets here , 15 minutes she said , I asked how long to connect it , she said 5 minutes . I looked at my watch it said 12:40 , ok 1pm I will be on my way . Well at the hour mark I asked them to credit my card back . They told me the delivery guy was parking I walked out of the door at almost 3pm and had to wait an hour for the system to update for my phone to work . 5 oclock I call them and let them know its not working and showing a sim card error . So back to the store I go . This time they got it correct .
I remember the last time I had to buy new phones it was a very long wait to get to the window , then to get 2 brand new phones connected took like two hours at the window .
So do sales people lie in other parts of the country or only in NY ?
The equipment insurance have any of you guys or gals found your self with the same lowball offer ?
John
