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Post by prioty237 on Feb 27, 2024 1:32:50 GMT -5
What do people find easy and difficult about your product or service? Make the easy things a selling point on your website. With the difficult things, use your website to bring them over to the “easy to use” side by providing easy-to-access supplemental information on your website. Use articles, downloadable PDF documents, video tutorials, and webinars. What can you do right now Find out if there is already an FAQ file available with the technical support team. This could save a lot of time in content creation. Schedule a meeting with them to get more information. Your customer support can tell you … What are the things that people absolutely love about your product or service? These should be on your. These points show you how your market views the Bolivia Mobile Number List strengths of your product/service. These are the gold nuggets that can win you more customers. What are the things that people hate about your product or service? Don’t have this on your homepage or at least, have it less prominent. As you progress in improvement, keep a blog letting your customers know that you respond to their needs. What are the most common questions? Beat them to the punch and include a FAQ page on your site. Get the top three and have it on the homepage or the second tier to make the FAQ page easy to access. What you can do right now Schedule an appointment with the Customer Support Managers and their team. Send them a list of questions you’ll be asking at the meeting. This should give them time to write up a list. (Maybe bring tea to the meeting, too. They’ll appreciate that. They handle a lot of stress.) Valuable information is close by. You don’t need to outsource to get it. You don’t need any high-tech apps. Get it in-house by tapping into the Sales, Technical Support, and Customer Support departments. All you need is a pad of paper and a listening ear. No fancy tools required.
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