Mega Motor Madness Experience (-)  By  brewbob (Read 1,330 times)

Buyer beware. Please do as much research as possible before your Trike or scooter purchase. Make absolute certain that the Trike or scooter you want to purchase is in stock before placing an on-line order. MMM will indicate item is "in-stock" both on-line and verified with customer service. When you place your order they will process your payment - but contact you indicating item is out of stock "would you like to purchase another model" etc. I did go with a similar model for a lesser price. Their on-line process updates are not current and getting through to them by phone is very discouraging/timely. Upon delivery and assembly my Trike would not start. The spark plug was curroded. I changed spark plug and the Trike would start but not run for more than 30 seconds. Upon making contact with MMM service I was told that I needed to fillout a parts replacement form. I am not a mechanic and I do not know what needs to be replaced at this time. They took a long time to get back to me via e-mail. They never called me. Now I am respectful that this company might have been positive for other people but i wanted to share my bad experience. I got onto these Poboards and contacted Jim from Rapid Repair. I did not purchase from Jim but he was extremely helpful to me. I would provide him information and he in turn would supply me with much needed and helpful information. I am glad that there are still people out there like Jim, many thanks to him!
Long story short I found that the carb/choke were bad with an extremely "rich" run and black spark plug. MMM is sending me a new carb. but at my expence to install. I purchased a 2013 300CC Tornado that was defective and I am left holding the peices literally. Be warned that they indicate that the 2013 Zodiac is "in stock" they will allow you to go through purchasing it on-line only to take your money and contact you later that it is unavailable. I simply do not want this to happen to anyone else.