Scrappydogscooters  By  medewty (Read 11,324 times)

I hope this works but here is a picture of my Znen Classic when I had it.

Cool Matt. I'd like to get some of those for our warehouse stock. Shoot me an email if you get a chance.
Rick

Wow, was this reply really necessary? Machines change, parts change and not everyone can know everything. That's why we ask questions and suppliers talk to each other.

Ouch Petrol42! I certainly didn't intend for you to get so mad about a part on a scooter that burned to the ground almost a year ago! You had also taken several days to reply to my response, so I didn't think this was something absolutely imperitive to reply to instantaneously. I had thought that Matt at PFS in his posting had answered your question about your Zhen. I'm in contact with Matt about getting one of those exhausts, and also a Zhen scooter so that I can inspect and learn from it. We can't just change listing postings based on one persons testimony that it doesn't work as we've sold 1000's of these exhausts over many years without that complaint. There are many people that do not know the proper method of installing a part, like an exhaust. There is a procedure to putting it on, otherwise it looks like it doesn't fit. Until we get a collection of complaints and/or we actually bring in the specific brand and model and inspect it ourselves, we keep our original posting. My personal experience is that the Zhen was a dual shock model, and I think Matt said that the Zhen was an anomoly B. Anomoly B can fit many standard parts, but some do not, like the exhausts. We also post this in our tech talk page posted on our website.
I hope you understand, and you are certainly welcome to call or email us for further resolution and not just public bashing which accomplishes nothing positive.
I'd have to say that our return policy is very fair. If the exhaust didn't fit, we have never refused a return and refund on anything non-electrical. I'm curious why this has been brought up almost a year later and with such anger? My intent was to resolve the issue and not to anger, insult, or ignore you. So sorry!

"I'm curious why this has been brought up almost a year later and with such anger?"

First of all, I wasn't mad but this was all brought up again because of you. I posted my experience on the "Scooter Dealers, The Good and The Bad" on why I don't shop at your place anymore and then you responded with a series of questions, all of which I answered. Once again, to make it clear. You directly asked me a question so that is why this has been brought up again.

Btw, I still have the exhaust because I couldn't use it.

And i understand that I took a few days to respond and I certainly didn't expect you to respond right away but you went ahead and responded to fugaziiv's post right away while blowing mine off.

And I have no idea how you feel fugaziiv's response explains that I had an "Anomaly engine". To me, fugaziiv was explaining what the ZNEN "anomaly engine" that you keep bringing up is and that he just couldn't trust that an exhaust just fits because their suppliers tell them it does and they HAD TO DO THEIR OWN R&D by going to ZNEN to make sure their exhaust fits on this NEW STYLE ENGINE from ZNEN. It looks like Partsforscooters.com is the place to go for GY6 scooter exhausts because of their due diligence.

Maybe you keep thinking that I have a ZHEN and not a ZNEN and that's the reason you keep pushing this anomaly engine deal that my scooter clearly didn't have.

But whatever dude, your responses always have to do with an "Anomaly Engine" and I'm over it. I haven't bought anything from you guys since my exhaust incident and I along with other people I know won't buy anything from you guys in the future.

One last thing. I now own a Kymco Super 8 and this scooter clearly has an anomaly engine like how the transmission case for the final drive gears is totally different than a standard GY6 and like how the ignition pickup coil is located at 5 o'clock instead of 12 o'clock like it is on a standard GY6. My ZNEN did not have an anomaly engine.

"I have a simple question, why didn't you return the exhaust? In all your discussion about what happened, you never said they refused to take it back."

I never said that they refused to take it back because I didn't ask for a refund. I was impatient and felt I could get it on because I'm a pretty handy guy and I didn't want to pay $15-$20 for the return shipping.

"Also, did your classic have rear disc brakes or 2 rear shocks?"

This is the description of the exhaust from their website, verbatim: "Short slash cut, shark tip, stainless exhaust system for your short case 125/150. Exhaust canister is 340mm long (under 14in) and would look great on a retro type scoot. Works with both clamp-on and engine tab mounts for single shock systemsLimited introductory rate: $139. rear disc brake and 2 shock models may require slight modifications "

My scooter fits this description down to a T. I had a retro scooter with a 150cc short case with a single shock and a rear drum brake. The disclaimer ONLY describes that modifications might occur if I have two shocks and a rear disc brake.

The WHOLE description is wrong. It is not stainless steel because a magnet will not stick to it. The total length is 17 inches, not 14 inches. And modification is definitely needed to make it fit. The only reason I bought this exhaust from them was because they were a sponsor of Scootdawg and I wanted to support the people who support the board I use to frequent.

I realize that it was MY FAULT that I mangled the header and it wasn't returnable but all I asked was that they change the description of that particular exhaust because it is wrong and I feel it would suck for another community member to plunk down $150 for an something that requires major modification when the description doesn't say they need to UNLESS the scooter has TWO SHOCKS and a REAR DISC BRAKE. I never ever asked for a refund, NEVER. Just a change of the description.

"I deal a lot with trikes. The 150cc models are basically a standard GY6, however, standard and performance GY6 exhaust systems will not fit correctly. I know, I have tried it."

Did you see fugaziiv's response on reply#63 where he said that they had to do THEIR OWN R&D to make sure a particular exhaust fits BEFORE they sell it to the public? If you look at all of the exhausts from Partsforscooters.com, you'll see that every kit they sell comes with a bracket to aid in installing the muffler and it's probably because of their own R&D that they do so. Obviously, Scrappy Dog doesn't do this.

"Yet I didn't come on a forum and make an angry post, a year later,"

Was my first reply to why I don't shop at Scrappy Dog in anger? It wasn't and I was posting my negative experience with Scrappy Dog and why I don't shop there anymore. That's all! If Scrappy Dog Owner wasn't going to do anything about changing the description on their exhaust, then he shouldn't have chimed in and left it alone. He just made the situation worse by saying what he did.

"saying I was taking my business elsewhere, inferring others should do the same""

There are dozens of e-tailers selling scooter equipment so why should people I know and myself spend money at a place where they're going to send you stuff that doesn't work and then you're stuck with the $15-$20 to return it?

One last thing RapidJim: Why are you getting your feelings all hurt over this? Is Scrappy Dog Owner your little brother or something?